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Tuesday, May 27, 2008

MM #96: Sign More Clients With Powerful Questions

1. Announcements/Offers

What People are Saying About '10 Super Coaches'

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Heather Fraser
USA

Visit 10 Super Coaches





2. FEATURE: Sign More Clients With Powerful Questions

As Coaches, we are always looking for ways to better the lives of our clients. But how can we help someone if they cannot commit to using a coach?

When doing a trial session with a new prospective client, we first must assess if they are in need of a coach. Let's face it- there aren't too many out there who aren't!

Then we have the opportunity to show them how we can help to improve their lives. For a client who does not know what they want or is slow to make decisions, this can be a difficult task.

So I am going to let you in on a technique that will eliminate excuses before your trial session even begins!

The Secret

The secret is in the "what".

It is said that 'what' questions really help people to access their own wisdom.

A 'what' question serves as an open-ended question that they can't only say 'yes' or 'no' to.

I know what you are thinking, 'This is great but how can I use it to eliminate excuses before the session begins?'

Great question!

The best way is to ask your prospective client to work out what information they need to be able to make a decision. In other words, have them write down, before the session, what they would need to know to be able to make a decision about setting up a coaching structure for their goals.

This is a fantastic opportunity to coach them through the decision of getting a coach! Give them their "homework" before the trial session by having them write down what they need to know in order to make a decision.

This is a really powerful technique that makes them take a look at themselves.


Examples

  • What are your current frustrations?

  • What would you like to change in your life?

  • What information do you need to make a decision on coaching?

  • What other people do you need to talk with before getting a coach?

  • What is the value to you of completing your goal?

  • What would it take for you to be really happy right now in this
    conversation?

  • What would you need to achieve in 3 months to know hiring a coach was a great decision?


Action

  1. Add "what" questions to your website if you have a form they can fill out to request a session.

  2. Add some "what" questions to your introductory emails that help to prepare your prospective client for their trial session.

  3. Let us know your "what" questions at the blog!

***

Enjoy!






P.S. Got a comment on this article? Please add it to the blog.

16 Comments:

At 6:10 PM, Blogger David said...

What do you expect from coaching that self-help books did not provide?

 
At 6:12 PM, Blogger David said...

What limiting beliefs do you want to be freed from?

 
At 8:52 PM, Blogger Debbie Miles said...

What part of your life would you like to improve?

 
At 11:49 PM, Anonymous Anonymous said...

WTF?

Guess that one doesn't really count, does it?

Just being cute.

 
At 2:45 AM, Blogger Karl-otto said...

what is the smallest change in your behavior that would make the biggest impact on your life in 3 month?

 
At 2:47 AM, Anonymous Anonymous said...

what is the smallest change in your behavior that would make the biggest impact on your life in 3 month?

 
At 2:48 AM, Blogger Karl-otto said...

what is the smallest change in your behavior that would make the biggest impact on your life in 3 month?

 
At 2:49 AM, Blogger Karl-otto said...

gyy the blog works sorry...
do i need to ghange my habit??

 
At 7:33 AM, Anonymous Anonymous said...

What keeps you up at night?

 
At 1:01 PM, Anonymous Anonymous said...

What is one thing you could do that really scares you, but deep down you know would catapult you
forward?

 
At 4:03 PM, Blogger Unknown said...

What would make you love your life?

 
At 11:24 AM, Anonymous Anonymous said...

what would it take, for you to be responible for your feelings?

 
At 11:32 AM, Anonymous Anonymous said...

I have to know what to do when i take responsibility.

 
At 12:43 AM, Blogger Unknown said...

What would it take for me to get across my abilities to get more visible at work?

 
At 9:29 AM, Anonymous Anonymous said...

personal precens

 
At 12:12 PM, Anonymous Anonymous said...

I love this question. I can this being very useful pre-session when someone is just setting it up to be clear on what they need from the complimentary session in order to hire me.

I've already been my word and added it to the complimenatry coaching outline I use for prospects.

Great idea!

 

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